Third-Party Logistics, in its simplest form, is a providing outsourced (or "third party") logistics services for part, or all of a company’s supply chain management functions. At the Jay Group, we offer a one stop shop for all of your 3PL needs. Utilizing our offering of 3PL services independently, or as part of an end to end solution, we can simplify and optimize your supply chain to help your business go to market easier, faster, and at a healthy saving to your bottom line. Our 3PL services are a multi-stage process that begins before your product ever arrives at our facility.
With decades of experience, The Jay Group has the expertise to provide all of the logistics services you need to run your business efficiently. Other third party logistics companies simply don’t have our technology, experience or dedication. Trust your supply chain needs to the leading name in logistics services, trust them to The Jay Group.
Planning & Warehousing
Prior to the first trucks backing up to our docks, we take an in-depth look at your business and coordinate with you to develop a demand planning strategy. We analyze your product mix and order volume to provide the most efficient and cost effective solution for warehousing and inventory slotting. Before receiving your inventory we complete an inbound traffic study to minimize your transportation costs from your manufacturing point or selected suppliers. This study optimizes the selected transportation lanes to maximize multi stop and full truck load shipments. Upon completion of the load planning, we coordinate all aspects of the inbound freight process through our team of subject matter experts and network of strategic transportation partners. When the inventory starts arriving, we are able to quickly and efficiently receive and locate the inventory to minimize any down time and increase your speed to market. Every minute that your products sit in trucks or warehouses is a minute that they are costing you money instead of making you money. With our advanced inventory management and logistics services, your products move faster and more efficiently from manufacture to delivery, maximizing your profits. By optimizing your supply chain, The Jay Group lets you spend less time and money moving and storing your inventory and more time selling it. All of our facilities are FDA, DEA, and Medical device registered.
Fulfillment & Distribution
We built our business on supporting true multichannel order fulfillment, business to business, wholesale, retail, club stores, direct to consumer, e-commerce, catalog, direct mail, direct TV, and customer promotions. Our technology and operational excellence across different industries provides many benefits; scalability in warehousing, multi-shift operations supporting your seasonal peaks, and total visibility to orders and inventory. Your Account Manager is trained on lean processing and is continuously making process improvements to reduce your supply chain costs and ensure your orders continue to move out the door accurately and on time.
Post-Sale Support
After the order has been processed and your merchandise is out the door, we continue to manage the supply chain. We track all shipments thru our three fully integrated contact centers for customer support, inquiry, and problem resolution. We also provide reverse logistic services to support retail, wholesale and direct to consumer. Our Tier one returns management includes inspection, testing, refurbishment, and recall management. Unlike other third party logistics companies, The Jay Group has a full suite of solutions from inventory and sales to returns and reimbursements. The Jay Group is truly your one stop shop for all of your 3PL needs.
Value Added Services
Logistics is more than just the storage and distribution of products. We also offer a full suite of value added services designed to further improve your supply chain process. We offer extensive experience in procurement and product sourcing. We will work with your staff and partners to get you the best pricing on promotional materials, display products, and packaging materials. We also boast an in-house digital print shop, anchored by a Hewlett Packard Indigo 5500, for print on demand and short run print services. Our Contract Packaging services expands your opportunities to create promotional displays, club store packs, special packaging, and hand assemblies without incurring any inventory relocation costs. Our state-of-the-art Call Centers have the infrastructure and agents to handle your inbound and outbound support needs. Our focus on customer service allows your clients to order, make changes, and check on statuses through a variety of media channels (phone, chat, email, SMS, etc), on a 27/7 basis, 365 days of the year. Our people are standing by, ready to support your logistics and packaging needs. These value added services reduce your overall supply chain costs while maximizing your customers brand experience.
You got into business to provide your customers with the best products and services available. Spending time and energy on advertising, packaging, logistics and support can distract you from that core business pursuit. The Jay Group can handle all of these needs, freeing you to pursue the primary goals of your business. There are other third party logistics companies out there, but only The Jay Group has the experience, technology and personnel to handle all of the logistics needs for such a wide range of industries.