Innovation and process improvement

The goal for every program at The Jay Group is to maximize the marketing investment and reduce costs for our clients. To this end, every Account Manager leads a monthly interdisciplinary group called a Client Satisfaction Team (CST). Their emphasis on process improvements and innovation is continuous and critical to the long-lasting business relationships we develop with our clients. In addition to the day-to-day communication of process improvement strategies, our Account Managers plan and facilitate Quarterly Business Review Meetings to track and report on service level agreement achievements, summarize process improvement initiatives and plan for the future growth of all clients.

Logistics and Transportation Simplified by the Leader of Third Party Logistics Companies

Logistics, transportation and freight management.
Managing point A to point B — and the unexpected point C.

Logistic and transportation services from the Jay Group

Our freight management services group is a balanced team of transportation industry specialists and IT professionals working together to provide freight tracking, reporting and interventions to make sure your shipments get to their destinations in a timely, safe, and cost-effective manner.  We deliver more than just your shipments. We deliver your brand experience…and we deliver the peace of mind that comes from knowing that your scheduled deliveries stay on schedule. And when the unexpected happens, we can intercept and reroute your shipments, and put the program back on track. With us on your side, you can deliver on the promises made to your customers: of delivering on time, whatever be the challenges, and at the most optimum cost. When you consistently deliver on your promises, you build goodwill with your customers and earn the reputation of reliability you need to succeed.

Execution is only part of the equation. Good planning goes a long way in ensuring the execution is streamlined, cost-effective and flawless. Our experts have been developing logistics and transportation solutions for clients for nearly 50 years. We will evaluate shipping carriers and negotiate their selection, integrate third party logistics (3PL), and even handle your freight audits and payments. When you are spared the need to invest valuable time, money, and resources on the logistics and transportation details, you can focus your attention on serving the core needs of your business. Our services are all-encompassing, making us the leader of third party logistics companies. With our holistic approach to logistics and transportation, you can rest assured there are no loose ends or gaps in your processes. In turn, you’re able to pass on the benefits of increased efficiency and cost-effectiveness to your customers.

Our longevity and volume with our shipping carriers has resulted in a very aggressive rate structure, one of the best among third party logistic companies, and one that we are happy to pass on to our customers. The cost advantages to be gained by enlisting our services come not just from our volume and resulting purchasing power but also from our ability to craft creative transportation solutions that meet the specific needs of your business. Working together, our cost effective and creative solutions will not only enable you to retain more of your current customers, but will also attract new customers. We will conduct a freight study of all of your in-bound and out-bound usage and compare your costs to those that we can provide by leveraging our company’s aggregate freight volume across multiple carriers. This is essential in these uncertain economic conditions, when it is challenging to earn revenues and make investments that yield profitable returns.

Our logistics, transportation, and freight management solutions work in tandem with and complement your business objectives and existing procedures. There is absolutely no need to invest in a complete or even a partial overhaul of your systems already in place. Having this type of expertise integrated with your other fulfillment programs means you can devote more of your budget toward building your brand and taking it to diverse geographical regions and across varied customer bases — and less on getting it there.

Contact us about our Logistics and Transportation services

  • Third Party Logistics (3PL)

  • In-bound and Out-bound Freight Management

  • Carrier Evaluation and Selection

  • Transport Tracking Services

  • Freight Audits and Payment