Fulfillment is more than just taking product, putting it into a carton, and sending it on its way. Fulfillment is about taking the time to ensure your product arrives at its end destination when, where, and how you need it to be. Your brand experience is on the line when your customer opens that package. At the Jay Group, fulfillment solutions have been a cornerstone of our business for over 45 years. In 2010 alone, we shipped over 1.4 Million orders and over 39 Million packages. However, it’s not just getting the orders out the door. We make sure they go out right and on time. Our on-time shipping rate is 99.5%. When you partner with the Jay Group for fulfillment solutions, you know you’re in the right place.

In today’s multi-channel business environment, orders can come in and out in a variety of ways. The Jay Group is ready to handle all of them. With our proprietary eCommerce platform, JayCommerce, we can develop an online storefront for your customers or your own staff to order products, literature, or marketing collateral. We ship direct to consumers, to a variety of retail environments such as club stores, and also fulfill wholesale orders. All of our fulfillment operations are backed by fully integrated contact centers, ready to provide customer support to your customer and your staff. Whether your operations are business to business or business to consumer, the Jay Group is the right place for your fulfillment solutions.

Fulfillment is what we do, and we do it extremely well. By partnering with the Jay Group, you can focus on what you do best, and let us worry about the rest. We’ll make sure your orders get out the door when you need them to and provide your customers with the brand experience they expect.