Retailers that have traditionally relied on catalog merchandising are now looking at new ways to reach customers. While printed catalogs are still effective and a mainstay in the industry, integrating a print campaign with email marketing, online promotions and e-commerce sales is a necessary part of a company’s total market penetration.
The catalog production process is long and involved; it’s much more than a printing and communication process. Our collaboration during your planning sessions enables us to provide economical packaging recommendations, assist in establishing forecasts and analyze velocity based on demand projections. This ensures proper warehouse set up for catalog changeover and optimizes workforce management. In short, your products get to your customers faster, and at a lower cost to you.
We excel in tracking trends and monitoring the relationships between the timing of your catalog drops/e-campaigns and the resulting calls and order volume we service for you.
Contact us about our Catalog and Internet Sales experience
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Catalog mailing
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Order processing via call center, online, mail or fax
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Product up-selling and cross-selling
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Returns processing
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E-mail campaign integration
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Gift card fulfillment, activation and redemption
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Customer identification
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Gift wrapping, gift boxing, gift cards, delicate packaging
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“Best-way” shipping methods to minimize costs
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Secure storage availability
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“Bounce backs” to encourage additional orders